Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days unless notified otherwise. Orders are not processed or shipped on weekdays or bank holidays.
UK Shipping
- Standard Shipping (3-5 business days) - £4.99
- Express shipping (1-2 business days) - £6.99
- Free standard shipping on orders over £50
EU Shipping
- Standard International (7-14 business days) - £14.99
International Shipping
- Standard International (10-21 business days) - £23.99
Local Collection
Local collection is available from Churchdown. Please contact us after placing your order to arrange your collection time and receive the exact address.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information where available.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us and we will look into it for you.